Effective Date: September 11, 2026

Lava Garage Floors respects your privacy and is committed to protecting the personal information you provide when visiting LavaGarageFloors.com, requesting an estimate, contacting us, or using our services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you have regarding your information.

Information We Collect

When you submit a contact form, request an estimate, call, email, or otherwise communicate with Lava Garage Floors, we may collect information such as:

Your name
Email address
Phone number
Property or project address, when provided
Information about your garage, concrete surface, or flooring project
Photos or other information you voluntarily provide
Messages, questions, or other correspondence you send to us

Our website may also automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information through cookies or similar technologies.

How We Use Your Information

We may use the information we collect to:

Respond to questions and estimate requests
Contact you regarding your flooring project
Prepare quotes, proposals, and estimates
Schedule appointments and installations
Provide project and service updates
Provide customer service
Maintain business and project records
Improve our website, services, and customer experience
Protect our website and business from fraud, misuse, or security threats
Comply with applicable legal or regulatory requirements

We only request information that is reasonably necessary to communicate with you and provide our services.

Phone, Email, and Text Communications

If you provide your phone number or email address, Lava Garage Floors may use that information to respond to your inquiry and communicate with you regarding estimates, appointments, scheduling, project updates, invoices, and other service-related matters.

Providing your phone number does not automatically enroll you in recurring promotional text messages.

If Lava Garage Floors offers promotional text messaging in the future, any marketing messages will be sent only in accordance with applicable consent requirements. You may opt out of text communications at any time by replying STOP.

Message and data rates may apply depending on your wireless provider.

Sharing of Personal Information

Lava Garage Floors does not sell or rent customer personal information for monetary compensation.

We may share limited information with trusted companies that help us operate our business, such as:

Website hosting providers
Email and communication providers
Scheduling or customer-management software
Payment processors
Accounting or business-management services
Analytics providers
Contractors or service providers involved in completing your project

These providers should only receive information reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect the rights, property, or safety of Lava Garage Floors, our customers, or others.

Cookies and Website Analytics

LavaGarageFloors.com may use cookies or similar technologies to help the website function properly, understand how visitors use the site, remember preferences, and improve website performance.

If analytics services such as Google Analytics or similar tools are used, those providers may collect information about how visitors interact with the website.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Information Security

We take reasonable administrative and technical measures to help protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain customer and inquiry information for as long as reasonably necessary to:

Respond to inquiries
Provide services
Maintain warranty and project records
Maintain accounting and business records
Resolve disputes
Meet legal or regulatory requirements

Information that is no longer reasonably necessary may be deleted or securely disposed of.

Your Privacy Choices

Depending on where you live and applicable privacy laws, you may have the right to request that we:

Provide information about personal data we maintain about you
Correct inaccurate personal information
Delete certain personal information
Limit certain uses of your information
Provide information about how your personal information is used

To make a privacy-related request, contact Lava Garage Floors using the information below.

We may need to verify your identity before completing certain requests.

Children's Privacy

LavaGarageFloors.com is intended for homeowners, property owners, businesses, and other individuals seeking flooring services.

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18.

Third-Party Websites

Our website may contain links to third-party websites, social media platforms, manufacturers, suppliers, financing providers, or other outside services.

Lava Garage Floors is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

Lava Garage Floors may update this Privacy Policy from time to time as our website, services, technology, or legal requirements change.

Any updated version will be posted on LavaGarageFloors.com with a revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Lava Garage Floors
Floor Coating Specialists
Phone: 817-330-5282
Website: LavaGarageFloors.com
Email: Max@LavaGarageFloors.com